Biography: Dr. Jim Black
Dr. Black has delivered keynote addresses and conducted training workshops for business leaders and educators worldwide. His areas of expertise include leadership, organizational change, customer service, strategic enrolment management, marketing, recruitment, and retention.
He has served as a consultant for more than 300 colleges and universities, as well as companies such as Microsoft, Blackboard, and SAS. He is the 2005 recipient of the AACRAO Distinguished Service Award.
Dr. Black has published four books: Navigating Change in the New Millennium: Strategies for Enrolment Leaders; The Strategic Enrolment Management Revolution (considered to be a groundbreaking publication for the enrolment management profession); GEN Xers Return to College: Enrolment Strategies for a Maturing Population; and Essentials of Enrolment Management: Cases in the Field. He has also written numerous book chapters and articles, including articles as a feature writer for The Greentree Gazette.
Jim Black earned a bachelor of arts in English education and a master of education in higher education student personnel services with a cognate in counseling from the University of South Carolina. He holds a PhD in higher education curriculum and teaching with a concentration in business administration from The University of North Carolina at Greensboro.
